Own A Home In Your City? You May Be Overpaying

Effective date: January 1, . This Privacy Policy describes how elephantpools LTD ("we", "us", "our") collects, uses, and protects personal information submitted through this website in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We collect the personal information you provide directly via the request form on this page, including your full name, email address, phone number, and region of residence. We do not collect sensitive financial account credentials, banking information, or government identification numbers at this stage.

How We Use Your Information

Your information is used solely to prepare and deliver your personalised household rate review summary, to contact you to discuss that summary, and to respond to any follow-up questions you may have. We do not use your data for unsolicited marketing unrelated to the service you requested.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share information with trusted service partners who assist in delivering our advisory service, solely for that purpose and subject to confidentiality obligations.

Data Retention

We retain your submitted information for up to 24 months following your initial request, or until you request deletion — whichever occurs first. To request deletion, contact us at [email protected].

Your Rights

Under UK GDPR, you have the right to access, correct, or request deletion of your personal information held by us. To exercise these rights, contact our Data Protection Officer at the address below.

Contact

elephantpools LTD, 8 Castle Street, Liverpool L2 0NE, United Kingdom. Email: [email protected]. Website: elephantpools.com.

Effective date: January 1, . By submitting the request form on this page, you agree to the following terms and conditions.

Nature of Service

elephantpools LTD provides independent household rate review information to UK homeowners. We are not a regulated financial institution, licensed insurer, or utility provider. Our service is informational and advisory in nature and does not constitute financial, legal, or insurance advice.

No Guarantee of Outcome

Submitting a request does not guarantee a specific result, rate, or savings amount. The availability of options depends on your region, provider landscape, individual household profile, and market conditions at the time of review.

Contact Consent

By submitting the request form and checking the consent box, you agree to be contacted by elephantpools LTD by telephone or email for the purpose of delivering and discussing your personalised rate review summary. You may withdraw this consent at any time by contacting us at [email protected].

No Fee or Obligation

There is no charge for requesting or receiving a rate review summary. You are under no obligation to act on any information provided. No contract is formed by submitting the request form alone.

Limitation of Liability

elephantpools LTD shall not be liable for any losses or damages arising from reliance on information provided in a rate review summary. All information is provided in good faith on an "as is" basis for informational purposes only.

Governing Law

These terms are governed by the laws of England and Wales.

Contact

elephantpools LTD, 8 Castle Street, Liverpool L2 0NE, United Kingdom. Email: [email protected]. Website: elephantpools.com.

Effective date: January 1, . This Cookie Policy explains how elephantpools LTD ("we", "us", "our") uses cookies and similar tracking technologies on this website.

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help the website function correctly, remember your preferences, and — where applicable — support analytics and advertising measurement. Cookies do not contain personally identifiable information on their own.

Types of Cookies We Use

Strictly Necessary Cookies: These cookies are required for the website to function and cannot be disabled. They include session management and security tokens necessary to deliver the page and process your form submission.

Analytics Cookies: We may use analytics tools to understand how visitors interact with this page in aggregate — such as which sections receive the most attention and how visitors arrive at the page. This data is anonymous and is used only to improve the quality and clarity of the information we provide.

Advertising and Measurement Cookies: Because this page is distributed through Outbrain, third-party measurement cookies may be set by Outbrain or its partners to measure the performance of this sponsored content. These cookies are governed by Outbrain's own privacy and cookie policies, which you can review at outbrain.com. We do not control third-party cookie behaviour.

Managing Cookies

You can control or delete cookies through your browser settings at any time. Most browsers allow you to refuse new cookies, delete existing cookies, and set preferences for specific websites. Please note that disabling strictly necessary cookies may affect the functionality of this page.

For more information on managing cookies in your browser, visit the help pages for your specific browser (e.g., Chrome, Firefox, Safari, or Edge).

Changes to This Policy

We may update this Cookie Policy from time to time. Any changes will be reflected on this page with an updated effective date. We encourage you to review this policy periodically.

Contact

If you have questions about our use of cookies, please contact us at: elephantpools LTD, 8 Castle Street, Liverpool L2 0NE, United Kingdom. Email: [email protected]. Website: elephantpools.com.